Solar Optimum is pleased to announce its top ranked position as a premiere solar company with BestCompany.com. For the 2018-19 season, Solar Optimum has earned the #4 ranked position in the United States by BestCompany.com, the leading independent and impartial review site. The California-based solar provider has also earned Angie’s Lists Super Service Award for the 4th year in a row and has been named #2 in California as Best Solar Installer according to EnergySage.
The Los Angeles-area based solar panel company, Solar Optimum is once again a favorite among customers across the country. With three high rankings on leading award-sites– based on customer reviews and overall quality of both customer service, products and guarantees– the veteran solar provider for residential and commercial businesses, is off to an amazing start in 2019.
The winning streak continues
For four consecutive years, the customer favorite has won the Angie’s List Super Service Award – an honor awarded companies that demonstrate exceptional customer service, a consistent A-rating for the entire year as well as verified customer reviews focused around professionalism, products/services offered and punctuality.
And this year, Solar Optimum can add another accomplishment to the list: achieving elite status on both EnergySage and BestCompany.com.
“We are very proud to once again being recognized for the work we do,” says Emmitt Summers, VP of Residential Development at Solar Optimum. “We base our business on meeting our customers’ needs, and we take pride in delivering great customer service and top tier solar products – so when we place high on these lists, we know we are doing something right.”
Awards for an all-round excellent experience
Both Angie’s List and BestCompany.com base their nominations on primarily customer satisfaction. The rankings are determined by reviews and ratings from verified customers, who have purchased the services Solar Optimum offer.
Thomas Nelson, senior account executive at BestCompany.com stated, “Solar Optimum is entirely focused on customer experience. They consistently provide 5-star service, and I’m confident that they will continue to do so. It is a pleasure working with them on a regular basis.”
While the customers’ opinions and feedback are also main factors for EnergySage, they take their evaluation a step further by considering factors likes competitive pricing, popularity of equipment and guaranteed amount of electricity production.
In other words, EnergySage adds a level of comparison between the different solar companies in the country, making sure potential clients can base their choice on impartial facts in addition to client testimonials.
“We love the fact that our customers have a say and can educate each other based on their own experiences – and that they have sites like these to do research and learn about solar companies”, Emmitt Summers explains. “But we also appreciate that some rankings are based on objective factors determined by a comparison between companies That gives us a ‘stamp of approval’ from a neutral source and shows how we are performing compared to our competitors.”
Aiming to stay a nationwide customer favorite
With several years of winning customer satisfaction awards, Solar Optimum has laid the foundation for a bright future.
“Our goal is to continue to work hard on providing great customer service. We want to make sure our customers are happy – and we strive to continuously rank high as a top solar installer and win awards like these by exceeding our customer’s expectations”, Summers concluded.
